Privacy Policy

Last update: 20.08.2024

Introduction

Backup Experts S.R.L. ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services. Our registered office is located at Strada Armoniei 23A, Timisoara 300291, Romania. For privacy-related inquiries, please contact us at [email protected].

Information We Collect

We may collect and process the following data about you:

  • Personal Information. This includes your name, email address, phone number, and other contact details provided when you use our services or communicate with us.
  • Technical Data. This includes your IP address, browser type, time zone setting, and usage data about how you use our website and services.
  • Marketing and Communications Data. This includes your preferences in receiving marketing communications from us and your communication preferences.

How We Use Your Information

We use the information we collect about you in the following ways:

  • To Provide Services. We use your personal data to deliver our backup consulting services, manage our relationship with you, and respond to your inquiries.
  • To Improve Our Services. We analyze technical data to understand how our services are used, which helps us to improve and optimize our website and services.
  • To Communicate With You. With your consent, we may send you newsletters, promotional materials, and other communications about our services that may be of interest to you.
  • For Legal and Regulatory Purposes. We may process your data to comply with legal obligations or to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

Legal Basis for Processing Your Data

Under GDPR, we rely on the following legal bases to process your personal data:

  • Performance of a Contract. We process your personal data to fulfill our obligations under any contract we have with you.
  • Consent. Where you have provided your consent, we process your personal data for specific purposes, such as sending you marketing communications.
  • Legal Obligation. We process your personal data to comply with legal obligations we are subject to.
  • Legitimate Interests. We process your personal data for our legitimate interests, such as improving our services, provided those interests are not overridden by your rights and interests.

Data Sharing and Disclosure

We may share your personal data with third parties under the following circumstances:

  • Service Providers. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
  • Legal Compliance. We may disclose your personal data when required to do so by law or in response to valid requests by public authorities.
  • Business Transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

Data Security

We implement strict security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access. You have the right to request access to your personal data and obtain information about how we process it.
  • Right to Rectification. You have the right to request correction of any inaccurate or incomplete personal data.
  • Right to Erasure. You have the right to request the deletion of your personal data, subject to certain conditions.
  • Right to Restrict Processing. You have the right to request the restriction of processing of your personal data under certain circumstances.
  • Right to Data Portability. You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to Object. You have the right to object to the processing of your personal data based on legitimate interests, including profiling, and direct marketing.
  • Right to Withdraw Consent. Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected].

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control and manage cookies through your browser settings. For more information about our use of cookies, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Company Name: Backup Experts SRL
  • Address: Str. Armoniei 23A, Timisoara 300291, Romania
  • Email: [email protected]